No, we are a full service, white glove management company. We out-price our competition by using technology to accelerate repetitive, administrative tasks - think scheduling vendors or answering routine homeowner questions.

No. You will always have a dedicated community manager to speak to - and in fact, by using technology to automate the administrative aspects of community management, our managers have even more bandwidth to serve your community in the ways that count.

Garfield is a member of the Community Association Institute, the leading professional community management training organization.

Yes. We offer secure online payments via credit card, debit card, and ACH, powered securely via Stripe.

We will handle every step of the management transition process at no cost to your association. We will directly work with your prior management company to ensure timely handover of financial records, bank accounts, and other documentation, minimizing any disruption to the board and to homeowners.

No. If you are happy with the service quality and pricing of your existing roster of landscaping, waste, and snow removal vendors, we are happy to continue working with them.

If you are looking for a change we will complete a full re-evaluation of your existing vendors, including a comprehensive RFP process, to ensure your community is receiving the services it deserves at a fair market price.

Yes.

We work with all homeowner associations, including condos, co-ops, and planned communities. We are not a one-size-fits-all solution - we will work with you to set service expectations that match the needs of your community.

We’d still love to talk - even if we can’t serve you immediately, we’d love to get introduced and reconnect when the time is right.

On the other hand, if your current manager isn’t delivering the service quality you deserve, this may be grounds for early contract termination - reach out to us and we’ll work with you to see what options you have.

Today, we serve all states in the NYC metro area - NY, NJ, and CT.

If your community is outside this area, we’d still love to talk - we’re expanding soon.